Privacy Policy

This Privacy Policy applies to the services offered by Car Mats Direct

1. Personal information:

Car Mats Direct is committed to safeguarding personal privacy. It recognizes that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, 

Car Mats Direct will only collect and use personal information as set out below.

2. Collecting personal information:

Car Mats Direct will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.

3. Use of tracking technologies:

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Car Mats Direct website.

Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

4. Using and disclosing your personal information:

Personal Information will be used for the following primary purpose:

• To fulfill obligations under any sale and purchase contract and/or any other contract between the individual and Car Mats Direct.

• To render services related to Car Mats Direct business such as warranty or after sales services.

For the purpose described above, information may be shared with Car Mats Direct group companies in Australia. Also, in order to operate the web site or deliver a service, personal information may also be shared with a service provider, a non-Company group company.

5. Contact by the Company:

Car Mats Direct may contact individuals using the information, which was provided by them in order to:

• Provide information that may be of interest about upgrades, new products, special offers and other matters that may be of interest.

• To send newsletters.

6. Individual's right of access:

Individuals have the right to review the information that may be recorded on the Car Mats Direct database. Information may be reviewed by contacting Car Mats Direct on the customer inquiry number: 1300 728 267 or email: info@carmatsdirect.com.au

7. The Company and links to other web sites:

Car Mats Direct may occasionally provide links to web sites outside of our site. These linked sites are not under our control, and Car Mats Direct is not responsible for the conduct of companies linked to our web site, nor for the performance or otherwise of any content and/or software contained in such external websites.

8. Problems or queries:

Queries relating to the Privacy Policy, or any problems or complaints may be directed to the Personal Information Officer by calling the customer inquiry number: 1300 728 267 or email: info@carmatsdirect.com.au.